When your AC goes out — especially here in Cape Coral, FL — you need help fast! Follow these easy self-diagnostic tips to see if you can fix your AC emergency immediately — or call Avis at (239) 542-4421 for a service call to diagnose your problem.

Does The AC Not Come On At All?

If the outdoor unit is not running, check your breaker! The breaker for your outside unit is in the breaker box — probably on the outside wall near your electric meter.

If the outdoor unit is not running and you are sure that the breaker isn’t tripped, check to see if you have a drain switch. Drain switches are designed to turn off your outdoor unit in the event your drain line clogs. Drain switches can be installed in the primary drain or they can clip on safety drain pans installed under your indoor unit. You can attempt to fix the problem by removing the water with a shopvac.

Is Your AC Unit Running But Not cooling?

First, check your air filter. A dirty air filter can cause your unit to stop cooling.

Second, check for ice on your outdoor unit or air handler. If ice is present, turn your air conditioner off and switch your fan control on your thermostat to the ON position. Let it run for a while to melt any ice which may have accumulated on the indoor coil. After 3-4 hours, you can turn the unit back on for temporary relief. It would be a good idea to call Avis at (239) 542-4421 and schedule service. Once you set an appointment for service, turn your unit off again to allow the technician to evaluate your system without the presence of ice.

Check Your Thermostat Batteries

Make sure your thermostat batteries are new. Some thermostats do not use batteries. Many thermostats require 2 AA batteries to operate, however. If the batteries are new, check your indoor breaker panel.

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